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Terms of Service

Last Updated: 10/15/2024

1. Introduction

Welcome to Octoopus.ai. These Terms of Service ("Terms") govern your access to and use of the Octoopus.ai website and services (the "Service") provided by Paper Studio Limited ("Company", "we", "us", or "our"). Please read these Terms carefully before using the Service.

2. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

3. Company Information

Paper Studio Limited

Contact Email: info@paperstudio.io

4. Description of Service

Octoopus.ai is a conversational commerce copilot for brands selling through chat channels. It analyzes complete sales funnel performance by centralizing data and automates sales workflow with actionable insights. The specific features and functionalities of the Service may change over time.

5. User Accounts

  1. 5.1. Account Creation: Users can create their own accounts on Octoopus.ai.

  2. 5.2. Account Security: You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

6. User Conduct

  1. 6.1. By using Octoopus.ai, you agree not to:

    • Use the Service for any illegal purpose or in violation of any laws
    • Interfere with or disrupt the Service or servers or networks connected to the Service
    • Violate any applicable local, state, national or international law, or any regulations having the force of law
    • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
  2. 6.2. We reserve the right to terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

7. Intellectual Property

  1. 7.1. The Service and its original content, features, and functionality are and will remain the exclusive property of Paper Studio Limited and its licensors.

  2. 7.2. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Paper Studio Limited.

8. Payment Terms

  1. 8.1. Pricing: The Service is billed on a subscription basis. Pricing is determined based on usage tiers, which may change from time to time. Current pricing information is available upon request.

  2. 8.2. Billing Cycle: Users will be billed on a monthly basis.

  3. 8.3. Refunds: Refunds are subject to Company discretion and will be handled on a case-by-case basis.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

10. Limitation of Liability

In no event shall Paper Studio Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

11. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Contact Us

If you have any questions about these Terms, please contact us at info@paperstudio.io.